Deep expertise in senior roles and program delivery for world class, customer led organisations

Established the structure, roles, operating models and performance frameworks to scale Professional Services for a Healthcare AI startup. 

Organised accountable delivery of a team grown to 50 to deliver $30m revenue target. 

Delivered an enterprise-wide readiness assessment for an ASX-listed Fintech firm. 

Board recommendations and roadmap to enhance and accelerate corporate strategy through data, technology and people assets.

Created and drove enterprise adoption program of decision-support SaaS platform into operational processes, commercial decision making and performance management. 

Delivered to 400+ users, against a multi-million$ business case. 

  Returning a major enterprise client account to growth, through complete overhaul of team structure & roles, client engagement proposition and services operating model. 

Grew a team to 50+ significantly moving both and team engagement scores whilst delivering a $multi-million revenue target.

Established PMO best practise, program planning, execution processes and OKR measurement framework for a multi-platform media streaming organisation. 

Delivered the launch program, performance management and communication processes across C-Suite stakeholders. 

  Establish active product usage monitoring and management; develop client strategies and engagement content to maximise product utility and prove value to ensure contract renewals and growth.